Exploring Online Payment System Adoption Factors in the Age of COVID-19—Evidence from the Turkish Banking Industry

Turkey’s e-commerce market is rapidly expanding, and the country ranked first in world monthly mobile purchases. The purpose of this study to determine factors that influence adoption online payments systems among customers a Turkish bank during COVID-19 pandemic. research model extends technology acceptance (TAM) by further examining impact 11 on attitude, behavioral intention actual usage. results suggest strong these attitude intention. Relative advantage, perceived trust, usefulness, personal innovativeness, integrity, ease use, health epidemic effects, income, private sector employment self-employment all have positive effect payment system However, risk age negative